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Festival Tickets

#ReelAsian28 tickets are on sale now! To purchase tickets, browse the film index, click on the film title you’re interested in, and select “Buy Tickets.”

In-Person Tickets

Opening Night Gala + Afterparty | $30.00 
Our Opening Night Gala presentation, CAN I GET A WITNESS? will be on Wednesday, November 13, 2024 at 7:30PM (doors at 7PM) at the Hot Docs Ted Rogers Cinema. This screening has assigned seating. Seat changes are not permitted. The Opening Night Afterparty will follow the screening at 9:30PM at CSI Annex. Suggested donation is $10 at the door.

Centrepiece Gala + Afterparty | $30.00
Our Centrepiece Gala presentation, HIS FATHER’S SON, will be on Sunday, November 17, 2024 at 7:00PM in Cinema 2 of the TIFF Lightbox. This screening has assigned seating. Seat changes are not permitted.  The Centrepiece Afterparty will follow the screening at 9:30PM at CSI Spadina. Suggested donation is $10 at the door.

TIFF Lightbox Screenings | $18.00
Tickets to individual features or shorts programmes taking place at TIFF Lightbox between November 14, 2024 and November 17, 2024. In-person screenings at the TIFF Lightbox have assigned seating. Seat changes are not permitted.

Reel Ideas TIFF Lightbox Sessions | $5.00
Tickets to
From Short to Feature: The Journey of Shook with Amar Wala
Behind the Scenes: Late Bloomer Screening & Artist Talk 
are available as part of our Reel Ideas Symposium. In-person Reel Ideas sessions at the TIFF Lightbox have open seating.

Reel Ideas Digital and Festival Lounge Sessions | FREE Drop-In
In-person Reel Ideas sessions at the Festival Lounge have open seating on a drop-in basis. Reel Ideas digital sessions are open to all online with no participant limits.

Cinema Studies Institute Partnered Screenings | FREE Tickets
Tickets to
Nobuko Miyamoto: A Song in Movement
Nikah
are presented with the support of the Cinema Studies Institute. They will take place at Innis Town Hall on November 19, 2024 and November 20, 2024 are presented with the support of the Cinema Studies Institute. In-person screenings at the Innis Town Hall have open seating.

Reel Ideas Live Special Presentation | FREE tickets
Our Reel Ideas Live Special Presentation, Space Cadet: Behind the Animation, will take place at Hot Docs Ted Rogers Cinema on Thursday, November 21, 2024 at 7:30PM (doors 7PM). This presentation has open seating.

RA:X – SEN Virtual Reality Experience | $5.00
Our SEN Virtual Reality Experience is part of our RA:X programming feature, Creatura, and will take place by appointment at the Bachir-Yerex Presentation Space (part of the 401 Commons on the 4th floor of the 401 Richmond Building). This presentation has limited seating by appointment.

Wee Asian | FREE Drop-in
Wee Asian
screenings and activities for kids and families taking place at Innis Town Hall on November 22, 2024 between 10AM and 4PM will be free on a drop-in basis. Wee Asian Live screenings at the Innis Town Hall have open seating and will be conducted as relaxed screenings (house lights will remain dim, sound levels will be lowered, and theatre doors will remain open so that patrons can enter and exit with their families as they wish)

Festival Closing Gala: Reel Ideas Live Pitch Finale + Afterparty | $20.00
Our Reel Ideas Live Pitch Finale will take place on Saturday, November 23, 2024 at 5:30PM (5PM doors) at the Annex Theatre (part of the Randolph College for Performing Arts).  This event has open seating. The Festival Closing Afterparty begins at 8PM at CSI Annex; suggested donation is $10 at the door.

To purchase individual screening tickets, visit the film index, click the title of the film and select ‘Buy Tickets’. You will be redirected to an Elevent generated pop-up window. You may have to log-in to your Elevent account, or sign up for a free account at www.goelevent.com. Follow on-screen instructions to complete your purchase.  You can see your cart by clicking on the red ticket stub icon at the bottom-right corner of the page.

Equity Access Tickets

We acknowledge that certain communities face economic barriers to access. We are offering a $2 discount off all regular-priced tickets and $5 off of galas to improve access to ticketing. We ask that you only claim one of these tickets if you identify as one of these communities:

Student
Currently enrolled in an educational institution, including post-secondary students and mature students; or a self-identified participant in an alternative school outside of the traditional school system

Senior
An individual aged 65 years or older, on a fixed income or retired

Arts Worker
Someone whose primary income is derived from the practice, creation, or curation of art in any discipline, including arts administrators

To purchase tickets, click the title of the film and choose EQ Ticket in the Elevent-generated pop-up window. Follow on-screen instructions to complete your purchase – you will be asked to identify which equity access group you identify as on the check-out screen. This data will be anonymized before being analyzed in aggregate.  You can see your cart by clicking on the red ticket stub icon at the bottom-right corner of the page. The festival gratefully recognizes Warner Bros. Discovery Access Canada for their support of the Equity Access Ticketing Programme.

Digital Tickets & Festival Passes

Digital Screenings | $18.00
Tickets to digital screenings of individual available features are $18.00 and presented through our digital platform at watch.reelasian.com (powered by CineSend). Digital screenings are available on a VOD (video-on-demand) basis from 10:00AM on Monday, November 18, 2024 thru 11:59PM on Sunday, November 24, 2024.

Festival VOD Pass | $50.00

The Festival VOD Pass allows unlimited VOD (video-on-demand) access to all available digital screenings (features AND shorts), including our Wee Asian Collection. The Festival VOD Pass is active from 10:00AM on Thursday, November 14, 2024 thru 11:59P on Sunday, November 24, 2024, but only Wee Asian digital content is available before 10:00AM on Monday, November 18, 2024.

Shorts VOD Pass | $25.00 
For those looking to experience an eclectic array of short films! Get unlimited VOD (video-on-demand) access to all our shorts digital screenings. You can watch in-programme or watch individual shorts. The Shorts VOD Pass is active from 10:00AM on Thursday, November 14, 2024 thru 11:59PM on Sunday, November 24, 2024, but only Wee Asian digital content is available before 10:00AM on Monday, November 18, 2024.

Wee Asian Pass | FREE 
Enjoy complimentary access to our Wee Asian programme, including our Wee Asian Arts Channel series of self-directed activity videos! Dedicated to celebrating creativity, wonder, and self-expression for audiences of all ages. The Wee Asian Pass is active from 10:00AM on Thursday, November 14, 2024 thru 11:59PM on Sunday, November 24, 2024,

As a member, you’ll make the most of the ten days we’ve got programmed for you. Experience the best of Asian cinema, while enjoying some exclusive perks, by signing up today here. Deadline for full festival benefits is November 12 10:00AM EST.

If you’re already a member, please visit the Member Festival Access Guide for how to apply your benefits.

Please reach out to membership@reelasian.com with any questions or troubleshooting.

In-Theatre Screening FAQ

Tickets go on sale at 5PM on Wednesday, October 24, 2024.

In-theatre screening tickets are available to purchase up until 20min after the scheduled start time of the show – either in-person at the venue box office, or from your mobile device while standing in the lobby! Same-day/rush availability is not guaranteed and we strongly encourage you to purchase your tickets in advance.

With the dissolution of the Ontario Film Review Board, it has become the responsibility of film presentation organizations to formulate and adhere to their own self-regulated guidelines for recommended audiences. Reel Asian uses the following ratings:

  • GA – General Audiences Programmes are suitable for audiences of any age.
  • PG – Parental Guidance Programmes may contain themes or depictions where parental guidance is suggested for young audiences aged 12-17. This may include but is not limited to depictions of smoking, alcohol consumption, casual nudity, or implied sexual activity; or coarse language/swearing in dialogue.
  • AA – Adult Audiences Programme contains mature themes or depictions more suitable for 18+ audiences. This may include but is not limited to depictions of illicit drug use, explicit sexual activity, violence, self-harm, or trauma.

Reel Asian endeavours to include content advisories for all AA-rated programmes, and PG-rated programmes if they are warranted. For content we deem to be especially triggering, we will include a link to peer support resources. The rating and any advisories are listed in the programme guide, on the website, and on-screen before the programme begins.

From the film or programme detail pages, click on the PUBLIC TICKETS button. Public ticketing begins at 10AM on Thursday, October 24, 2024. A pop-up window powered by Elevent will appear – you may have to log in to your Elevent account; if you do not have one you can sign up for free at www.goelevent.com.

If the show has assigned seating, you can pick a section and select your seat. Almost all screenings at the festival this year have assigned seating, reflecting a change in how festivals operate and audience preferences. No more rushing to arrive early to get the best available seats – you select where you want to sit when you buy your ticket! If the show has open seating, you will just receive an admission ticket.

For wheelchair-accessible or barrier-free seating, click the BOOK ACCESSIBLE TICKETS button. You will be redirected to an Accesibility Intake Form and someone from the festival will follow up with you personally by email to make the arrangements for your visit.

If the show is available digitally, you have the option to purchase a digital ticket. A digital ticket is good for ONE viewing between November 18 and November 24. Shorts programmes are not available digitally – instead, buy an all-you-can-consume Shorts VOD Pass for just $25 and see ALL the shorts!

The venue box office at each venue opens an hour before the first screening of the day at that venue and stays open until 30 minutes into the last screening of the day at that venue. Same-day/rush tickets for each screening are available from an hour before that screening’s scheduled start time to 20 minutes into that screening but ticketholders arriving after the screening has started are seated at the discretion of festival staff and subject to availability. Venue box offices only accept credit cards or cash for payment.

The venue box office at TIFF Bell Lightbox also serves as the festival box office, selling advance tickets to all ticketed festival screenings and live events taking place over the entire festival during the days and hours in which it is open. The festival box office only accepts credit cards or cash for payment.

Only at shows that are explicitly noted as having open seating. Seating for almost all festival shows is assigned. Seat changes will not be permitted and guests are required to sit in their reserved seat for the duration of the movie, and not sit in empty seats or rows.

You must be in your seat by the screening’s scheduled start time or we reserve the right to void and resell your ticket. Latecomers will be seated at the discretion of the festival and subject to available seating. You will not be refunded if we are unable to seat you due to your tardy arrival.

While we encourage guests to be vaccinated, there is no requirement to be and no proof of vaccination is required. KN95 masks are available at the public box office and at guest services, but masking is not required at any festival venue.

These policies are subject to change in accordance with public health measures that may be enacted or in force at the time of the festival.

We acknowledge that there may be economic barriers to access. We are offering Equity Access Tickets with a $3 discount off all regular-priced tickets – and $5 off of gala tickets – to improve access to ticketing. We ask that you only claim one of these tickets if you identify as one of these communities:

  • Student
    Currently enrolled in an educational institution, including post-secondary students and mature students; or a self-identified participant in an alternative school outside of the traditional school system
  • Senior
    An individual aged 65 years or older, on a fixed income or retired
  • Arts Worker
    Someone whose primary income is derived from the practice, creation, or curation of art in any discipline, including arts administrators

To access these tickets, simply select from the EQ category of available tickets after choosing a showtime and section. Equity Access Tickets are limited to two per showtime. You will be asked at check-out to select which equity access group you identify as – this information will be anonymized before being analyzed in aggregate.

Equity Access tickets are not available for digital feature screenings, Reel Ideas paid sessions, or Space Cadet. For the SEN Virtual Reality Experience, students may choose a publicly-available discount that makes the experience free for them.

You can enter the code when you reach the check-out screen of the Elevent pop-up. Discount or promo codes are generally unlimited for regular-priced screenings but are limited to four (4) uses for gala screening tickets – you can buy up to ten gala tickets, but your discount or promo code will only be applied to four of them.

If your discount or promo code is valid for VOD passes, it is limited to one use. Discount or promo codes are not valid on digital feature screenings, Reel Ideas paid sessions, Space Cadet, or the SEN Virtual Reality Experience.

In-theatre screenings will be presented with open captions with few exceptions – refer to individual film pages for accessibility notes.

Yes! The festival is committed to using accessible screening venues. Please click the BOOK ACCESSIBLE TICKETS button after selecting an in-person showtime. You will be directed to our Accessibility Intake Form where you can provide details about your accessibility needs and the number of tickets you are requesting. A box office representative will contact you directly by email to confirm your arrangements.

Reel Asian is part of the Easter Seals of Canada’s Access 2 program and offers free tickets for companions or attendants of people with disabilities. As part of our wraparound care, you have the option to provide details about your incoming & outgoing paratrans arrangements or if you would like to have a festival volunteer meet you at your drop-off point on your way in and escort you to your pick-up point on your way out.

We will also ask you for a contact number in case you do not show up when we are expecting you – your seats/spaces will be held no matter when you show up; we just want to have a way to check to see if you’re still coming! Finally, there is an opportunity to let us know if you have other accommodations you want us to know about to better serve your needs.

What does 'sold out' or 'rush' show or screening mean?

A show is ‘rush’ when all available tickets are sold out. Reel Asian will release any available assigned-seating tickets for sale 15min before the show’s scheduled start time, and then again 5min before the show’s scheduled start time.

Please arrive early to stand in the designated rush line in order to gain admission based on availability inside the venue. Unless there is great demand for a particular screening, we can almost always accommodate everyone who comes to rush for a ticket! If you arrive late to a rush line, however, we cannot guarantee seats will be available. Please sit where directed. Rush seating is at the discretion of the festival and not guaranteed.

Ticket-holders are required to be in their seats by the show’s scheduled start time or we reserve the right to void and resell their ticket in the event of rush. During the intro, we will look for empty seats and sell two-part rush tickets to the rush line.

We will be offering ASL interpretation for the intro and Q&A at:

  • the Centrepiece Gala at 7:00PM on Sunday, November 17, 2024

We will be offering live-captioning at the following event:

  • the Reel Ideas online session at 4:30PM on Wednesday, November 20, 2024

In addition, almost all of our in-theatre presentation work will have either English subtitles, or open captions. Our digital presentations may have closed captions available that can be toggled on or off. Each film’s accessibility details are listed on their individual pages on our website.

These efforts are part of an evolving programme to broaden accessibility and outreach to the d/Deaf and disabled communities, particularly those who also identify as part of an Asian community. We plan on expanding access at the festival year by year.

Technical Support

Can’t find an answer here? Email us!

You can watch content on PCs running Windows 7+, and Intel-based Macs running OSX 10.12+. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.

Wee Asian digital content is available from 10AM on Wednesday, November 13, 2024. The rest of the digital content is available from 10AM on Monday, November 18, 2024. All digital content becomes unavailable after 11:59PM on Sunday, November 24, 2024.

How do I watch my digital content?

Elevent will send you a digital access email one hour before your content becomes available, which will be at 9AM on Monday, November 18, 2024. There will be a big button in the centre of your email that will take you to the digital platform.

Alternately, you can log in directly at https://watch.reelasian.com. If you have purchased an individual digital feature, enter your six digit voucher code on the left-hand side of the screen. If you have purchased a digital VOD pass, log in on the right-hand side of the screen with the same name and email that you used to purchase the pass.

If you have purchased an individual digital feature, you may only watch it once. You have 72hrs after pressing the play button to complete your viewing; however the play button is clickable anytime between 10AM on Monday, November 18, 2024 and 11:59PM on Sunday, November 24, 2024.

If you have purchased a digital VOD pass, you may watch digital content an unlimited number of times while the pass is valid.   If you are actively watching your selection at 11:59PM on Sunday, November 24, you may complete your viewing but if you pause or are disconnected, your session will not be able to restart.

Windows 7, Windows 8.1 or Windows 10.

Supported browsers: Google Chrome, Firefox, Microsoft Edge, Opera. We recommend using the latest version of your browser. Internet Explorer is not supported.

Mac OSX 10.12 or later.

Supported browsers: Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser.

Yes, you can watch content using Safari on iOS 11.2 or later; however:

  • the Screen Mirroring feature cannot be used – please ensure you turn off Screen Mirroring if you encounter trouble playing content.
  • you cannot use a lightning to HDMI adapter to connect to your TV. Try using AirPlay instead if you have a compatible TV or streaming box.

Yes, you can watch content using Chrome on Android 6.0 or later.

You can cast to a 3rd generation or newer Chromecast stick.

To Chromecast from an Android phone or tablet:

  • make sure your Chromecast devices is on the same Wi-fi network as your mobile device
  • after the video is playing, tap the “Cast” icon in the bottom right corner of the video player. If the icon doesn’t appear, unfortunately casting is not supported on your device.

To Chromecast from your computer:

  • make sure you’re using Google Chrome as your browser.
  • after the video is playing, tap the “Cast” icon in the bottom right corner of the video player. If the icon doesn’t appear, unfortunately casting is not supported on your device.

You can AirPlay from most browsers if you have an AirPlay compatible TV or streaming box by selecting the AirPlay button in the bottom right-hand side of the player. If the icon doesn’t appear, unfortunately casting is not supported on your device.

  • compatible Smart TVs include select Samsung, LG, Sony and VIZIO models.
  • compatible streaming boxes include AppleTV Gen4 and above, and select Roku HD streaming devices running the most up-to-date software.

If you have AppleTV, simply search “Reel Asian” in the search bar and you’ll find us. Open the app and click download. Once downloaded, you will be redirected to the home screen where you can enter your voucher code for your film, or login under “Member Login” if you hold a Festival VOD or Shorts VOD Pass.

Reel Asian’s digital presentation platform, CineSend, is integrated with our ticketing platform, Elevent, so password administration is handled by Elevent. Point your browser at https://www.goelevent.com and click the Sign In/Register link in the upper-right corner of the screen. Enter the email associated with your account and click the Forgot password link to the lower-right of the password field, then follow the instructions.

We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. If your internet connection is poor or inconsistent you may experience problems during playback. If you’re on wifi, try moving closer to your router.

You likely have “Screen Mirroring” turned on in your device settings. Please turn off the screen mirroring setting and start AirPlay by selecting the AirPlay button in the bottom right-hand side of the player.

Some Chromecast versions cannot support transitions from one video to another. If this happens, turn off casting and re-start it once the film starts playing.

As per request of our distributors, all digital screenings for the festival are geo-blocked to Canada (and for certain titles, just to Ontario). Using a VPN connection may prevent you from streaming the film, as it attempts to circumvent the platform’s geo-blocking features. If you are experiencing issues, please disconnect from your VPN and connect to your regular network instead.

You can directly connect your laptop or computer using an HDMI cable, by following these steps:

  • make sure your computer is close enough to your TV for the HDMI cable to reach.
  • connect one end of the HDMI cable into your computer.
  • plug the other end of the cable into an available HDMI port on the TV. Take note of the HDMI input number.
  • using the TV’s remote control, set the TV to the HDMI input that matches the port you connected the cable to.

If your computer’s display does not automatically appear on your television screen, you may need to have the computer manually detect the display:

  • Windows Right-click on the desktop and select “Display Settings” > “Detect” > “Multiple displays”, and select “Duplicate these displays”), and click Apply.
  • Mac Go to the Apple Menu and choose “System Preferences”. Choose “Displays”, and hold down the “Option” key to show the “Detect Displays” button. Click on “Detect Displays” while holding down the Option key.

​Some older Apple devices and browsers such as Safari and Internet Explorer have third-party security plug-ins or extra security features enabled that cause issues when purchasing tickets on our website. If you’re experiencing problems adding a ticket to your cart in the pop-up window on our website, you can go directly to our ticketing homepage on Elevent by clicking here. You can use the search bar to find the specific event or film you wish to purchase tickets for. Follow the on-screen prompts on the right-side ‘Shopping Cart’ window.   ​

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