Content Advisories & Peer Support Resources

The festival recognizes that certain programming may include content that is triggering and have listed content advisories for films if appropriate. These content advisories appear on the website as well as on-screen before the film.  We offer a list of peer support resources that you can access if you are feeling impacted.

Service Animals

Reel Asian welcomes service animals at all festival venues, free of charge.

Captioning for Screenings

The festival has made every effort to include open captions for in-theatre screenings; there are a few films/programmes that only offer subtitles but these have been clearly noted on their film/programme detail pages on our website. There are a few works which are either historical or contain no dialogue; these works are being presented without captions.

ASL Interpretation at Intros and Q&As

The festival is offering ASL interpretation for the intro and Q&A at the in-person presentation of three keystone events.

Live Captioning for the Reel Ideas Symposium

The festival is providing machine-generated live captioning for the Reel Ideas session To The Writers’ Room, happening online on Wednesday, November 15, 2023.. The machine-generated captions will be re-transcribed and edited in post for clarity.

Barrier-Free Seating + Wraparound Care at In-Theatre Presentations

All screening venues are accessible to wheelchair users or mobility aid users who need barrier-free access. We offer advance ticketing in barrier-free sections of the theatre, and refundable companion seating tickets for people accompanying individuals with a disability.  To book tickets for accessible seating, click the accessible seating button on the webpage of the film you are interested in. You will be taken to an intake form and a box office representative will follow up with you directly about your ticket purchase.

As part of our wraparound care service, you have the option of providing details about your drop-off and pick-up transportation details if you would like to have a festival representative meet you at your drop-off location on the way in and escort you to your pick-up location on your way out. We will also ask you for your cellphone number in case we need to contact you if you haven’t shown up when we are expecting you – your seats will be held no matter when you show up, but we just want to have a way to check if you’re still on your way. Finally, you will be given an opportunity to let us know about any other accessibility accommodations we should know about to help serve you better.

Calm & Quiet Areas at Festival Event Venues

We understand that people with invisible disabilities such as sensory issues and/or social anxiety will be in attendance, and we are so happy to have you. These events often feature bright flashing lights, loud music, and busy crowds and if you are feeling overwhelmed, we will be providing a calm & quiet respite space set apart from the main area to rest, relax, or recharge. Please use the intake form to let us know if you may need to access these spaces.

Website Accessibility

The festival has made an effort to make our website compatible with screenreader technology, including providing image description tags for most images and intuitive page design. Our website features enlarged-type and high-contrast modes for those with low-vision or visual impairment.

For Further Contact

At the Toronto Reel Asian International Film Festival, we are always striving to learn more about the accessibility needs of our patrons so that they can enjoy the show. These initiatives are part of a continued commitment to our d/Deaf and disabled community members, and we plan to upgrade our access for years to come. You can reach our Accessibility Coordinator at accessibility@reelasian.com

With Support From

Thanks to Andrew Gurza for disability consultancy.

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