How to Virtual Festival Guide

Thank you so much for becoming a Reel Asian Member!

1. On your membership purchase confirmation page you would have seen your membership benefits listed on the right hand side. You can start using your items right away or you can do so through your confirmation email.

2. Redeem your virtual subscription to be able to access your unlimited VOD festival access.

You can use your Elevent login under ‘Member login’ at watch.reelasian.com to access the festival at any time during the festival dates.

3. Most importantly, you will see your Pay it Forward Package under extras in your Elevent account. These codes are shareable and meant to be distributed among your friends and family to virtually experience the festival with you.

You have two (2) options:

• Redeem tickets to specific films or Reel Ideas industry panels in the Member-only advanced box office. You can either enter their email address to receive the confirmation email or forward the confirmation and screening link to your guests.

OR

• Share the unique codes using the ‘How to pay it forward‘ instructions below for friends & family to redeem their tickets themselves.

1. To return to your Pay it Forward package, click YOUR EXTRAS on your account page.

2. Each “extra” has a unique code, which you can export into an excel sheet for easy sharing. Simply scroll down and click EXPORT.

Each code has a one-time use to be applied to the associated Package or Pass. You can send multiple codes to one guest or send one code per guest. It is up to you how you wish to distribute tickets.

3. When sending the code, make sure to include the link for *Member Journey: How do guests redeem a code* so they’re all set to enjoy the festival with you!

1. Start by registering for an Elevent account. You won’t be able to checkout without one!

2. If you received a Courtesy Tier Access Pass code, add one to your cart under PACKAGES.

If you received a Industry Tier Access and Reel Ideas Access Pass codes, add BOTH to your cart under PASSES.

If you received a 20% code, browse films here and select the film(s) you wish to watch. Add your ticket(s) to your cart.

3. Continue to checkout where you can either use a DISCOUNT CODE or an EXTRA CODE.

4. If you received a short code, enter the code under DISCOUNTS and click apply. If you received a nine-digit code, enter the code under EXTRAS and click apply.

5. Upon completing your purchase you will receive a confirmation email with a screening link. When you’re ready to watch, click that link and you will be directed right to your film to start watching!

If you are redeeming a Reel Ideas Access Pass or an Insiders Tier Access Pass, you will be asked to redeem your subscription on the confirmation page.

You MUST redeem your subscription to access watch.reelasian.com with your pass. Once activated, use your Elevent login under ‘Member login’ and enjoy!

1. Create an Elevent login using the same email address your invitation was sent to. This is where you access your shareable codes and the log-in you will need to watch the festival online.

2. Once you are logged in, on the right hand corner, drag your mouse over your name. You will see a drop down menu. Click ACCOUNT.

3. On the left hand side you will see a list of items. Click YOUR EXTRAS.

4. Your extras will display with items: Digital Screening and Insider Tier Access. Your All-Access Pass is the “Insiders Tier Access” Pass, which grants you unlimited access to all festival screenings and complimentary participant access to all Reel Ideas sessions. How to redeem one of the Insiders Tier Access codes for your own personal use will be explained later on. Click VIEW CODES on the right hand side of your company/organization name.

5. To redeem the voucher code for others, browse all films under SEARCH EVENTS to select your tickets. To redeem the Insiders Tier Access Pass for yourself, add one to your cart under PASSES.

6. On the right hand side, click CHECKOUT once you have added all that you wanted to your cart.

7. Click the blue button that reads APPLY DISCOUNTS & EXTRAS. On the right hand side of each item you can apply one of your codes to each. You will see that there is no payment required and you can complete your purchase.

8. On the confirmation page upon completing your purchase, you will be asked to redeem your virtual subscription. You MUST redeem your subscription in order to view the festival on demand with your Insiders Tier Access Pass. Once activated, you can go directly to watch.reelasian.com to access all festival programming by logging in with your Elevent login under ‘Member login’.

9. You will also receive a confirmation email with viewing links attached to individual screenings. As long as they are not viewed, they can be shared for one use.

10. Once your guest has the link and they’re ready to watch, they simply click the link and they are directed to immediately watch the film! Don’t forget to let them know they have 48 hours to enjoy it at their leisure.

1. Go to your account page and click YOUR EXTRAS. On the right side of your extras package, click VIEW CODES.

2. Each “extra” has a unique code, which you can export into an excel sheet for easy sharing. Simply scroll down and click EXPORT.

3. Each code has a one-time use for one digital screening of your guest’s choice. You can send multiple codes to one guest or send one code per guest. It is up to you how you wish to distribute tickets.

When sending the code, make sure to include the link for instructions on *How do guests redeem a code* so they’re all set to enjoy the festival with you!

1. Start by registering for an Elevent account. You won’t be able to checkout without one!

2. Find Reel Asian here and select the film you wish to watch. Add your ticket(s) to your cart. If you are redeeming an Insiders Tier Access Pass, go to PASSES, and add the Insiders Tier Access Pass to your cart.

3. Continue to checkout where you can either use a DISCOUNT CODE or an EXTRA CODE.

4. If you received a short code, enter the code under DISCOUNTS and click apply. If you received a nine-digit code, enter the code under EXTRAS and click apply.

5. Upon completing your purchase you will receive a confirmation email with a screening link. When you’re ready to watch, click that link and you will be directed right to your film to start watching! If you redeemed an Insiders Tier Access Pass, you will be asked to redeem your virtual subscription on the confirmation page. Once activated, you can watch the festival on demand at watch.reelasian.com by logging in under ‘Member login’ with your Elevent login.

1. Start by registering for an Elevent account. You won’t be able to checkout without one!

2. Find Reel Asian here and select the film you wish to watch or the live event you wish to attend. Add your ticket(s) to your cart.
Please note that ticket sales for digital screenings will end at 11:59 PM on Tuesday November 17, 2020. This is to ensure that the last purchasable ticket has a 48-hour watch window. You can still watch films until 11:59 PM on Thursday November 19, it’s just sales of tickets for digital screenings will stop. Ticket sales for our LIVE events – like Reel Ideas panels or our Scarborough Live Script Read – are unaffected and tickets to these events will remain available up until the start of the event.

3. Continue to checkout where you can either use a DISCOUNT CODE or an EXTRA CODE.

4. If you received a short code, enter the code under DISCOUNTS and click apply. If you received a nine-digit code, enter the code under EXTRAS and click apply.

5. Upon completing your purchase you will receive a confirmation email with a screening link. When you’re ready to watch, click that link and you will be directed right to your film to start watching!